Service Code of Conduct
WE WILL ALWAYS STRIVE TO:
ANSWER THE TELEPHONE IN PERSON WITH A SMILE IN OUR VOICE
PROVIDE NEAT AND ACCURATE PAPERWORK
HANDLE ANY PICKUPS AND CREDITS PROMPTLY
KEEP A LOW DOLLAR AMOUNT MINIMUM FOR DELIVERY
MAKE ACCURATE AND TIMELY DELIVERIES
MAKE MANY OF OUR PRODUCTS AVAILABLE IN LESS THAN CASE LOTS
“SPECIAL ORDER” ITEMS A CUSTOMER NEEDS THAT WE DON’T STOCK
CONTACT OUR CUSTOMERS ABOUT ANY SHORTAGE ON THEIR ORDER BEFORE IT IS DELIVERED
WORK AS A TEAM IN A COURTEOUS MANNER
SAY “THANK YOU” TO OUR CUSTOMERS FOR DOING BUSINESS WITH US